Support Staff Position Descriptions

The information provided below is for you to have an understanding of the general job functions for each of the positions of the support staff members. Listing these will allow you to contact the person and obtain the information you are requesting.

____________________________________________________________________________
Shannon Christiansen, Desktop Publishing/Web Design
shannonc@baylakesbsa.org                    (920) 734-5705 x. 112

The Graphic/Web Design position provides graphic design for the Bay-Lakes Council, as well as maintenance of the council website.

Serves as the layout/design editor of the council's bi-monthly newsletter. Receives and enters articles for the newsletter. Prepares booklet designs, letterhead and envelope designs, and consults on design projects as requested.

Assists in completing work orders. This work may include design, layout, and typing. Prepares special projects including golf brochures, popcorn brochures, annual reports, Friends of Scouting pieces, etc.

____________________________________________________________________________
Nikki Collar, Finance Service Representative  
nikkic2@baylakesbsa.org                     (920) 734-5705 x. 118

Responsible for performing the secretarial and clerical services of the Finance Department, working closely with the Director of Finance Service. The position also completes clerical and support duties as assigned by the office manager.

____________________________________________________________________________
Kathy Collins, General Service Representative

kathyc@baylakesbsa.org                                     (920) 734-5705 x. 142

Assists with similar functions as the Program Service Representative, as listed below.

____________________________________________________________________________
Sheri Doege, Customer Service Representative

sherid@baylakesbsa.org                         (920) 734-5705 x. 100

Provides customer service, including the handling of incoming phone calls and directing them to appropriate staff.  Receives Center for Scouting guests and directs them to correct area. Coordinates messages and information to “out of the office” staff. Takes registration or questions for certain district and/or council events.

____________________________________________________________________________
Jennifer Houldsworth, Field Service Representative
jenniferh@baylakesbsa.org                     (920) 734-5705 x. 121

The Field Secretary provides secretarial and clerical support to the Director of Field Service. In addition, is responsible for filing work orders from the field staff.

Receives and completes work orders from the field. Assists with data entry for Membership and Friends of Scouting and with special projects including preparing program kick-off packets. Coordinates the preparation & processing of school surveys. Works with Learning for Life directors on mailings, flyers and requests.

Assists with special mailings including labeling, stuffing and copying material as part of filling work orders.

___________________________________________________________________________
Larry N. Kissling, Accounting Specialist  

larryk@baylakesbsa.org                     (920) 734-5705 x. 115

Responsible for performing the services of General Ledger and Accounts payable. Provides benefit information for council employees.

____________________________________________________________________________
Shawn Loveless, Production/General Clerk  

shawnl@baylakesbsa.org                   (920) 734-5705 x. 126

Assists in receipting mail and registration. Back-up as receptionist when needed. Fills large printing orders by operating the council’s Digital Duplicator. Prepares mailings for bulk and first class, including labeling, stuffing and copying material as part of filling work orders. Assists with special projects including preparing program kick-off, popcorn and Family Friends of Scouting packets.

____________________________________________________________________________
Maribeth McCann, Registrar   
maribeth@baylakesbsa.org                 (920) 734-5705 x. 125

Responsible for entering all youth and adult membership applications into the membership file system (Scoutnet), as well as entering data on the rechartering of all units in the council.

Maintains and provides up-to-date and accurate reports on all membership and unit related information. Processes and maintains monthly membership reports pertaining to registered units, youth and adults.

Prepares charter Renewal kits, as well as, prepares membership cards and charter certificates for all units and mails to appropriate adult leaders.

____________________________________________________________________________
Judy Steffes, Customer Service Director 

judys@baylakesbsa.org                       (920) 734-5705 x. 119

Responsible for performing a secretarial and clerical duties for the Scout executive and office operations.

Performs responsible secretarial functions such as reviewing mail, composing correspondence, obtaining and organizing information for use in conferences, speeches, etc. Receives visitors, arranges and maintains schedule of meetings and appointments, including travel arrangements. Prepares and maintains confidential files consisting of personnel records, correspondence, etc. Facilitates distribution of incoming mail and correspondence to proper persons. Responsible for agendas, notices and minutes for council Executive Board meetings, Executive Committee meetings and other meetings involving the Scout executive.

Serves as a member of Leadership team assisting in council operations. Prepares and makes phone call reminders for selected meetings involving the Scout executive.

Supervises office support staff, making sure duties are performed at a high level
____________________________________________________________________________
Eileen Sunstrom, Program Service Representative
eileens@baylakesbsa.org                           (920) 734-5705 x. 127

Processes and maintains records for council camping programs such as short term camping, summer camps, cub day camp, cub world camp, etc. Maintains registration files and provides support to the preparation and coordination of all council High Adventure Excursions including, Philmont, Florida Sea Base and National and World Jamboree. Maintains registration file and provide support to the coordination and preparation of council training programs including, Wood Badge, Junior Leader Training, Pow Wow and Outdoor Skills Training.

Provides support to the coordination and preparation of camp guides. Processes and maintains records for adult leader training, Eagle Scouts including project, service hours, number of youth involved, District Award of Merit, Veteran Awards and Boy Scout Advancement. Reviews, records and files tour permits.

____________________________________________________________________________


Not sure who to contact?  Use this form to generate your question and it will be delivered to the proper personnel.

BACK